Welcome to Simpletin Consulting’s Privacy Policy webpage. Here, we outline how we collect, use, and protect your personal information when you visit our website. We are committed to ensuring your privacy and complying with the General Data Protection Regulation (GDPR).
Our website address is: https://simpletinconsulting.com.
Comments
When you leave comments on our site, we collect the data provided in the comments form, your IP address, and browser user agent string to assist in spam detection. Additionally, an anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you are using it. Please review the Gravatar service Privacy Policy at https://automattic.com/privacy/ for more information. Once your comment is approved, your profile picture will be visible to the public within the context of your comment.
Media
If you choose to upload images to our website, please ensure they do not contain embedded location data (EXIF GPS) as visitors to the website can download and extract this information from the images.
Cookies
When you leave a comment on our site, you have the option to opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience, so you don’t have to fill in your details again when you leave another comment. These cookies will be stored for one year.
When you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain any personal data and is discarded when you close your browser.
Upon logging in, we establish several cookies to save your login information and screen display preferences. Login cookies are valid for two days, while screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. Logging out of your account will result in the removal of login cookies.
When you edit or publish an article, an additional cookie is saved in your browser. This cookie does not include any personal data and only indicates the post ID of the article you edited. It expires after 1 day.
Embedded content from other websites
Our articles may contain embedded content such as videos, images, or articles from other websites. Embedded content from these external sources behaves in the same manner as if you visited those websites.
These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interactions with their embedded content. They may also track your interactions if you have an account and are logged in to their website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email for security purposes.
How long we retain your data
General Retention
If you leave a comment, we retain the comment and its metadata indefinitely. This is to facilitate the automatic recognition and approval of any follow-up comments instead of holding them in a moderation queue.
For users who register on our website (if any), we store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time, except for their username. Website administrators also have access to view and edit this information.
Agency Retention
Simpletin Consulting will generally retain all Agent Data (electronic data and information Customer uploads, stores or processes with Simpletin Consulting) not explicitly deleted or requested to be deleted by the agent for the life of your membership plus for a limited time after the end of your membership as described in the applicable customer contract.
Exceptions to the general retention policy are in place for the following products and data sets:
| Product | Data Set | Retention Period |
| Trine Agent Membership | Log Data | 1 year |
| Trine Agent Membership | Captured Activities | 1 year |
| Non-Eligible Agent Registration | Agent Data | Only stored during processing |
Please note that Agent Data removed at the end of the retention period might be available in data backups for a limited time after it has been removed from the live instance.
What rights you have over your data
If you have an account on this site or have left comments, you have the right to request an exported file containing the personal data we hold about you, including any data you have provided to us. You can also request the erasure of any personal data we hold about you. However, please note that this does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may undergo an automated spam detection service to maintain the integrity and security of our website.
Refund Policy
Agency Application Refunds
- 25% of fees will be deducted for processing.
- You will NOT receive any refund if you have been found to provide false information.
- Refunds will be made in the currency and original method of payment.
- Refund will be processed within 10 working days from request.
- You will need to provide receipt of payment when requesting a refund
